Sales Policy
Effective Date: December 31, 2024
Welcome to GuideHato.net. This Sales Policy outlines the terms and conditions governing the sale of our products. By placing an order through our website, you agree to comply with the policies described below.
1. Pricing and Availability
- All prices listed on our website are in U.S. dollars and are subject to change without notice.
- We strive to ensure accurate pricing and availability information; however, errors may occur. If we discover an error in pricing or availability after you place an order, we will contact you to resolve the issue or cancel the order.
- Sales tax and shipping fees are additional and calculated during checkout based on your location.
2. Placing an Order
- Orders can be placed directly through our website. Ensure all information provided is accurate to avoid delays.
- After placing an order, you will receive a confirmation email. This does not signify acceptance of the order. We reserve the right to refuse or cancel any order at our discretion.
- Payment must be completed before the order is processed. Accepted payment methods include major credit cards, debit cards, and other options as indicated on our website.
3. Shipping and Delivery
- We offer various shipping options at checkout. Delivery times vary based on your location and the shipping method selected.
- Once your order is shipped, you will receive a tracking number for your convenience.
- GuideHato.net is not responsible for delays caused by carriers, customs clearance, or other unforeseen circumstances.
4. Cancellations and Changes
- You may cancel or modify your order within 24 hours of placement by contacting us at info@guidehato.net. After this period, orders will be processed as normal.
- Canceled orders after shipping are subject to our Refund and Returns Policy.
5. Product Descriptions
- We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or appearance may occur due to manufacturing processes or display settings.
- If you receive a product that significantly differs from the description, please contact us for resolution.
6. Promotions and Discounts
- Promotional offers and discounts are subject to specific terms and conditions. They cannot be combined unless explicitly stated.
- Discounts may not apply to all products and are valid only during the promotional period.
7. Warranty and Support
- Certain products may come with a manufacturer’s warranty. Please refer to the product description for warranty details.
- For technical support or warranty claims, contact us at info@guidehato.net.
8. Disputes
- Any disputes regarding a sale must be submitted in writing to our contact information below. We will work to resolve the matter promptly.
9. Policy Updates
- We reserve the right to update this Sales Policy without prior notice. Changes will take effect immediately upon posting with a revised Effective Date.
Contact Us
If you have any questions about our Sales Policy, please contact us at:
- Street: 929 E Court Ave, Jeffersonville, Indiana (IN), 47130
- Phone: (812) 794-3271
- Email: info@guidehato.net