Sales Policy

Last Updated: March 24, 2025

At Guidehato.net, we are committed to providing high-quality cameras and excellent customer service. This Sales Policy outlines the terms and conditions under which we sell products to you, as well as the rights and responsibilities that apply when making a purchase through our website.

1. Product Information

  1. Product Descriptions: We strive to provide accurate and detailed descriptions of the products available on our website. However, we do not guarantee that all product descriptions, images, or any other content is completely accurate, current, or error-free. Prices, availability, and other product details are subject to change without notice.
  2. Product Availability: All products are subject to availability. While we make every effort to ensure that our stock levels are accurate, we cannot guarantee the availability of all items at all times. In the event an item becomes out of stock, we will notify you and offer alternative options, a replacement, or a refund.
  3. Pricing: Prices are listed in USD and are subject to change without notice. We aim to provide accurate pricing, but errors may occur. If an error is found in pricing, we will notify you and give you the option to cancel or modify your order.
  4. Promotions and Discounts: Guidehato.net may offer special promotions, discounts, and sales events. These offers are subject to availability and may have terms and conditions that vary. Promotional discounts cannot be applied after the transaction is completed.

2. Ordering and Payment

  1. Order Confirmation: When you place an order on our website, you will receive an order confirmation email. This email will include details of the products ordered, their prices, and any applicable taxes and shipping fees. Please note that this is only an acknowledgment of your order and does not guarantee that the order has been processed or shipped.
  2. Payment Processing: Payments for orders are processed securely through our payment gateway. We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods as indicated on our website. By placing an order, you authorize us to charge the total purchase price to the payment method provided.
  3. Order Cancellation: Once an order has been processed and shipped, we are unable to cancel or modify it. If you wish to cancel your order before it is shipped, please contact us immediately, and we will do our best to accommodate your request.

3. Delivery and Shipping

  1. Shipping Fees: Shipping fees are calculated at checkout based on the size, weight, and delivery location of your order. Guidehato.net offers both standard and expedited shipping options. Free shipping may apply to certain promotions or orders over a specified amount.
  2. Delivery Time: Delivery times are estimated and may vary based on your location, product availability, and shipping method. Typically, delivery takes 5-10 business days for standard shipping and 2-5 business days for expedited shipping. Please note that delays may occur due to weather conditions or carrier-related issues.
  3. Shipping Restrictions: We currently ship to addresses within the United States. For international shipping, please contact our customer service team to inquire about shipping options.
  4. Tracking: Once your order has shipped, you will receive an email with tracking information to monitor the status of your shipment.

4. Returns, Exchanges, and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange products.

  • Returns are accepted within 30 days of receiving your order.
  • To qualify for a return or exchange, products must be in their original, unused condition with all original packaging intact.
  • If an item is defective or damaged, we will cover the cost of return shipping and offer a replacement or refund.
  • Refunds are processed to the original payment method once the return is approved.

5. Warranty

Many of the cameras and products we sell come with a manufacturer’s warranty, which typically covers defects in materials and workmanship. Warranty coverage varies depending on the brand and model of the product. For warranty details, please refer to the manufacturer’s information included with your purchase.

6. Privacy and Security

At Guidehato.net, we are committed to protecting your privacy. We collect and use your personal information only for the purpose of processing your order and delivering exceptional customer service. Please refer to our Privacy Policy for more details on how we protect your data.

7. Intellectual Property

All content on the Guidehato.net website, including images, logos, text, and product descriptions, is the property of Guidehato.net or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our express written permission.

8. Limitation of Liability

Guidehato.net is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products. We provide all products and services “as is” and do not guarantee that the products will meet your specific requirements.

9. Customer Support

If you have any questions or concerns regarding your order, products, or our Sales Policy, please contact our customer service team:

10. Changes to the Sales Policy

Guidehato.net reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revisions.

By purchasing from Guidehato.net, you agree to abide by the terms and conditions outlined in this Sales Policy. Thank you for choosing Guidehato.net for your photography needs!