Payment Policy

Effective Date: December 31, 2024

GuideHato.net is committed to providing secure and flexible payment options for our customers. This Payment Policy explains the accepted payment methods, billing process, and related terms. By placing an order through our website, you agree to the terms outlined below.

1. Accepted Payment Methods
We accept the following payment methods to ensure a smooth transaction experience:

  • Credit and Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Bank Transfers: For select customers and larger orders, as indicated during checkout.

2. Payment Security

  • All transactions on our website are encrypted using Secure Socket Layer (SSL) technology to protect your personal and financial information.
  • We do not store your payment information on our servers.

3. Payment Authorization

  • By submitting your payment information, you authorize GuideHato.net or its payment processors to charge the amount specified for your order.
  • If we are unable to process your payment, we will notify you promptly to resolve the issue.

4. Billing and Invoicing

  • Once your payment is processed, you will receive a confirmation email with a detailed invoice.
  • Ensure that your billing information matches the details on your payment method to avoid delays.

5. Currency

  • All transactions are processed in U.S. dollars (USD). For international customers, currency conversion fees may apply based on your bank or payment provider.

6. Refunds and Cancellations

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • Canceled orders will not be charged, or the payment will be refunded if it has already been processed.

7. Payment Issues

  • If you experience issues with payment processing, please contact us at info@guidehato.net.
  • We will assist you in resolving the issue promptly.

8. Fraud Prevention

  • To prevent fraud, we reserve the right to verify payment details before processing an order.
  • Orders flagged for potential fraud may be delayed or canceled, and you will be notified.

9. Policy Updates

  • We reserve the right to update this Payment Policy at any time. Updates will take effect immediately upon posting with a revised Effective Date.

Contact Us
For any questions or concerns about our Payment Policy, please contact us:

  • Street: 929 E Court Ave, Jeffersonville, Indiana (IN), 47130
  • Phone: (812) 794-3271
  • Email: info@guidehato.net